US Solar Shop is operated by Scrambler Enterprises.
Operated by Scrambler Enterprises (doing business as US Solar Shop)
Order Confirmation:
After placing your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will start our fulfillment process. In most cases orders are processed and shipped within 1–2 business days. Transit times vary from 5–7 business days.
Order Shipment:
When your order ships, we will email you tracking information within 24 hours.
If you do not receive tracking details within six business days, please contact us at support@ussolarshop.com.
Delivery Issues:
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Delayed Delivery: If your package is delayed beyond the estimated delivery window, contact us at support@ussolarshop.com or call +1 530-509-1442.
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Lost Packages: If tracking shows "delivered" but you have not received the package:
- Verify the shipping address provided.
- Check with neighbors or building management.
- Contact us for further assistance at support@ussolarshop.com.
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Reporting Damage:
- If your package arrives damaged: Take photos of the damaged packaging and items.
- Contact us within 7 days at support@ussolarshop.com.
Shipping Restrictions:
No shipping outside the USA.
Shipping Options:
Most orders qualify for free curb-side delivery, typically arriving 5–7 business days after shipment. Additional delivery options may be available depending on product and carrier.
Legal Notice:
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE.
Scrambler Enterprises (DBA: US Solar Shop) is responsible for all customer service, fulfillment, and transactions on this website.